FAQ - Frequently Asked Questions
This list of frequently asked questions is intended to ease your shopping experience, but is not a replacement for customer service. Don't hesitate to reach out if you're still having issues.
What is your return/refund policy?
All sales are final except in the case of incorrect or damaged items. If you need to make corrections to a pending order, please reach out to email@example.com as soon as possible. Once the order is sent to production I am unable to make changes.
Where is my order?
For most items, production takes 1-3 days and shipping takes 3-5 days. However, with the current state of USPS this has become less predictable.
For all-over-print items like leggings, crop tops, and certain specialty merchandise, production takes a bit longer. For booty shorts, production and shipping is much less predictable. Shorts can take as little as 1 week and as much as 3 weeks to arrive. I'm usually willing to offer a coupon if it takes any longer than 3 weeks. Most all-over-print items arrive within 1-2 weeks.
Why haven't I received my shipping notification?
Booty shorts can take up to 2 weeks to ship. Other items usually ship within a week. If you haven't received a shipping notification within either of these time frames, please reach out to firstname.lastname@example.org
Why does it say my order can't ship to my location?
Booty shorts can only ship to Australia, Bahamas, Canada, Germany, Spain, UK, US, and the Virgin Islands.
All other items should ship globally.
I noticed there's a design I like on some products, but not on others. Why?
Products and designs are paired for maximum quality and style. Some designs simply don't work on every product. Still, feel free to reach out and ask if you're really itching for something!
I saw a cool shirt idea online, will you make it?
If it's another artist's design, then no. If someone wants to collab, or I'm excited enough about a design to ask for one, that's awesome, but I don't want to take anyone's idea. If the designer in question doesn't need my platform's exposure, they'd make more selling it on their own.
If you see something cool that isn't copyrighted or another artist's work, I might transform it into merch. So far this has only happened once.
Where can I see more examples of clothing on live humans?
Can I support you even if I don't want to buy something right away?
Yes! You can sign up for my Patreon to receive cool benefits and offers. However, the Patreon is on hiatus until further notice.